Bus Safety is always top of mind at Horizon Coach Lines. Our first-class safety department and management team focuses on “safety first” in all of our offices. Through our safety department, we enforce top standards for driver training, vehicle maintenance and record keeping; through programs such as the Smith System of Defensive Driving , we train our employees to create a safer environment.
As a result, Horizon Coach Lines has earned the following credentials:
- Top Rating as a Department of Defense Carrier
- Top Rating through the US Department of Transportation (USDOT)
The US Department of Defense Travel Management Office (DTMO) conducts safety audits for carriers approved to transport troops. Conducted on a bi-annual basis, Horizon Coach Line’s most recent DOD inspection was on January 9, 2013. Similarly, USDOT provides spot audits on our fleet which was conducted on November 15, 2013.
Driver Hiring / Training
Safety starts with our employees. Horizon Coach Lines uses the Department of Transportation’s medical certification guidelines to ensure that drivers meet the requirements established by industry and government agencies. New drivers take part in a multi-week training program conducted by our certified safety team. The training program covers:
- Federal Motor Carrier Safety Regulations
- Customer Service
- Hours of Service
- Drug and Alcohol Screening
- Passenger Safety
- Vehicle Inspection
- Fundamentals of Defensive Driving
In addition, our drivers are required to take annual qualification and recertification tests to maintain their driving skills.
Our safety program includes a rigorous maintenance policy for our vehicles. Horizon’s required maintenance exceeds standards required by law. Horizon Coach Lines conducts safety inspections whenever a vehicle is in for maintenance. Our certified maintenance personnel therefore regularly evaluate our vehicles and monitor all safety-related components.
In addition, our drivers fill an important role in the inspection process and trained to inspect the key aspects of their vehicles prior to departing from our facilities.